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PPOA
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PPOA
20-09-2015 11:27 PM
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According to my hubs log file my PPOA connection has been very unstable. Internet pin latency is high. Spped is OK but it is taking for ever to connect to all sites. Any idea what this is. Are plusnet stiil having problems?
My upload speed is non existent too
FAQ
Results Image not loaded
1. Best Effort Test: -provides background information.
Download Speed
7.97 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 7.97 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.49 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.1 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.1Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
My upload speed is non existent too
FAQ
Results Image not loaded
1. Best Effort Test: -provides background information.
Download Speed
7.97 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 7.97 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.49 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.1 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.1Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Message 1 of 4
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3 REPLIES 3
Re: PPOA
21-09-2015 12:53 PM
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Message 2 of 4
(578 Views)
Re: PPOA
21-09-2015 1:25 PM
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I have tried both wired and wireless and I get the same result. Any ideas why I am I getting these drops anyway? This seems to have started after the Major outage PN had recently.
Message 3 of 4
(578 Views)
Re: PPOA
23-09-2015 12:42 AM
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When you plugged in a wire, did you disable the wifi? Unless you did, you can have no assurance that when the wire was plugged it, it was being used in prefernce to the still working wifi.
Please post here all of the information requested in the speed issues thread.
Please post here all of the information requested in the speed issues thread.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Message 4 of 4
(578 Views)
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