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PPOA

HaresEar
Grafter
Posts: 145
Thanks: 3
Registered: ‎02-10-2013

PPOA

According to my hubs log file my PPOA connection has been very unstable. Internet pin latency is high. Spped is OK but it is taking for ever to connect to all sites. Any idea what this is.  Are plusnet stiil having problems?
My upload speed is non existent too

   
FAQ
Results Image not loaded

1. Best Effort Test: -provides background information.
Download  Speed
7.97 Mbps

0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 7.97 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.49 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.1 Mbps

0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.1Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: PPOA

Most of the drops are happening in the early hours of the morning.

With regards to the upload speed are you connecting over a wired or wireless connection?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
HaresEar
Grafter
Posts: 145
Thanks: 3
Registered: ‎02-10-2013

Re: PPOA

I have tried both wired and wireless and I get the same result.  Any ideas why I  am I getting these drops anyway?  This seems to have started after the Major outage PN had recently.
Townman
Superuser
Superuser
Posts: 23,002
Thanks: 9,591
Fixes: 160
Registered: ‎22-08-2007

Re: PPOA

When you plugged in a wire, did you disable the wifi?  Unless you did, you can have no assurance that when the wire was plugged it, it was being used in prefernce to the still working wifi.
Please post here all of the information requested in the speed issues thread.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.