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PN profile stuck

knewmans
Dabbler
Posts: 13
Registered: ‎13-10-2007

PN profile stuck

‎14-05-2010 8:45 PM

Hi
My SNR dropped a few days ago and sync speed went up. The BT profile went from 9000 to 12000 but the PN profile has stayed at 9000 for the last 2-3 days. Could it be helped along.
Thanks
Ken
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dvorak
Moderator
Moderator
Posts: 29,499
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: PN profile stuck

‎14-05-2010 9:24 PM

as it's the weekend, you might be better off raising a ticket.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: PN profile stuck

‎17-05-2010 9:44 AM

Hi knewmans,
I went to get this changed for you but I'm glad to say it's already updated. If you haven't got the faster speeds yet try rebooting the router.
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