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PN profile stuck

knewmans
Dabbler
Posts: 13
Registered: 13-10-2007

PN profile stuck

Hi
My SNR dropped a few days ago and sync speed went up. The BT profile went from 9000 to 12000 but the PN profile has stayed at 9000 for the last 2-3 days. Could it be helped along.
Thanks
Ken
2 REPLIES
Moderator
Moderator
Posts: 17,537
Thanks: 1,084
Fixes: 127
Registered: 11-01-2008

Re: PN profile stuck

as it's the weekend, you might be better off raising a ticket.
Will Moderate For Thanks
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: PN profile stuck

Hi knewmans,
I went to get this changed for you but I'm glad to say it's already updated. If you haven't got the faster speeds yet try rebooting the router.