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PN profile changed, BT hasn't?

Moderator
Moderator
Posts: 18,581
Thanks: 1,855
Fixes: 234
Registered: 11-01-2008

PN profile changed, BT hasn't?

Tests from BT speedtest
Quote
Download speedachieved during the test was - 5200 Kbps
For your connection, the acceptable range of speedsis 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6458 Kbps(DOWN-STREAM), 974 Kbps(UP-STREAM)
IP Profile for your line is - 6215 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 16.02:25.67:58.31 (SBE:NBETongueBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

This hasn't changed in days but for some reason my PN profile was set to 6000 and now dropped to 5500 for no reason that I can see.
Anyone think of any reason why this might be?
Cheers...

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

2 REPLIES
finfountain
Dabbler
Posts: 13
Registered: 06-12-2009

Re: PN profile changed, BT hasn't?

mine changed from 8000 to 700  a couiple of days ago for no reason at all.phoned up pn and the guy rese tprofile.rebooted and all back to normal again
Superuser
Superuser
Posts: 9,677
Thanks: 1,074
Fixes: 60
Registered: 06-04-2007

Re: PN profile changed, BT hasn't?

The correct IP Profile for a 6458kbps sync is 5500kbps, the value shown in the Member Centre.
The value of 6215kbps shown by the BT speed-test doesn't exist (it has to be 5000, 5500, 6000, …), so I assume it's rubbish. BT must have sent the correct value to PN. The actual download speed achieved (5200kbps) suggests BT also think the Profile is 5500kbps despite what is tabulated.
David