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PN 'current line speed' profile adjustment to match BT's IP profile, please

drswrightson
Dabbler
Posts: 19
Registered: 22-01-2010

PN 'current line speed' profile adjustment to match BT's IP profile, please

I'd be grateful if someone at PN was able to change my PN 'Current line speed' profile (6.5Mb at present) to match the BT IP Profile (8018 kbps), please.
Thanks very much!
4 REPLIES
goldenfibre
Aspiring Pro
Posts: 2,582
Thanks: 43
Fixes: 2
Registered: 01-06-2010

Re: PN 'current line speed' profile adjustment to match BT's IP profile, please

If it 20CN you have to wait for 3-5 days before BT profile to change and will passed onto Plusnet to change it automatically.
drswrightson
Dabbler
Posts: 19
Registered: 22-01-2010

Re: PN 'current line speed' profile adjustment to match BT's IP profile, please

Thanks, it's ADSL2+
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: PN 'current line speed' profile adjustment to match BT's IP profile, please

Hi there,
I can see the speed on our systems has already updated to 8000, hope that's improved things for you?
drswrightson
Dabbler
Posts: 19
Registered: 22-01-2010

Re: PN 'current line speed' profile adjustment to match BT's IP profile, please

Thanks - much better. It updated itself at about 0930 this morning.