PN Profile Check/Kick ?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: PN Profile Check/Kick ?
PN Profile Check/Kick ?
29-08-2011 10:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's been windy this last day and I think there was noise on the line.
TIA,
Adam
-----
Download speed achieved during the test was - 416 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :3296 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2500 Kbps
Re: PN Profile Check/Kick ?
30-08-2011 2:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your profile is set to 2500kbps on our systems. If you have completed a BT speed test you should raise a fault at http://faults.plus.net/ for investigation.
Re: PN Profile Check/Kick ?
20-09-2011 4:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
PN have resolved my original line problem (caused by physical line damage outside my property) and my router is now consistently connected at 3.0-3.5Mbps since the engineer left 13 days ago.
I still appear to have an IP Profile of 2500K, is this a much as I can expect? Or does the training process take longer one it has recovered (it was stuck at 135K for days when the fault was knocking the line!)
Adam
Re: PN Profile Check/Kick ?
20-09-2011 4:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
David
Re: PN Profile Check/Kick ?
20-09-2011 4:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your current SNR is 14dB. This may have been caused by the fault you had. I will reset this and see if it lifts your profile. Just remember though, that although it may go high initially it may settle a little lower. It's quite a long line so this would be expected. I'll let you know how I get on.
Jojo
Re: PN Profile Check/Kick ?
20-09-2011 4:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Never seen it that high before so I suspect it will settle down somewhat !
Many thanks Jo,
Adam
Re: PN Profile Check/Kick ?
20-09-2011 5:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: PN Profile Check/Kick ?
20-09-2011 5:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good news! Your BT profile is now 5000, so I've just changed that on our side to match. You should see the speed increase in the next 15 minutes.
Jojo
Re: PN Profile Check/Kick ?
21-09-2011 7:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Actual download speed is around 570kB/s !
THANKS for looking into this so quickly.
Adam
Re: PN Profile Check/Kick ?
21-09-2011 8:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: PN Profile Check/Kick ?
26-09-2011 1:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks,
Adam
Re: PN Profile Check/Kick ?
24-04-2014 9:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My line has been running along very well at between 5-5.5Mbps for months, but a recent combination of outages from a fire on my electrical meter board (!) and a fierce electrical storm over the Easter weekend has left me with an IP of just 1Mbps
Any chance it can be 'kicked' or checked?
TIA, Adam
------------------------------
Your DSL Connection Rate :5.73 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 1 Mbps
Re: PN Profile Check/Kick ?
24-04-2014 1:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
------------------
Your DSL Connection Rate :5.73 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 4.5 Mbps
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page