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PC Keeps losing Connection to the INTERNET but restart restores it
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PC Keeps losing Connection to the INTERNET but restart restores it
25-12-2013 12:49 PM
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Hi,
I have now been on Plusnet for 2 days. I am having a problem with my PC losing connection to the internet.
PC shows the wireless is up and internet connectivity is there but every internet action results in a timeout.
I have tries restarting the Router which does not resolve the issue.
A Restart of the PC does resolve the issue... Until it happens again.
I did not have the issue with my previous provider.
Anyone any ideas?
Jacobyte
I have now been on Plusnet for 2 days. I am having a problem with my PC losing connection to the internet.
PC shows the wireless is up and internet connectivity is there but every internet action results in a timeout.
I have tries restarting the Router which does not resolve the issue.
A Restart of the PC does resolve the issue... Until it happens again.
I did not have the issue with my previous provider.
Anyone any ideas?
Jacobyte
Message 1 of 6
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Re: PC Keeps losing Connection to the INTERNET but restart restores it
25-12-2013 1:05 PM
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which operating system are you using
when you lose connection can you access the router via the web interface
when you lose connection can you access the router via the web interface
Message 2 of 6
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Re: PC Keeps losing Connection to the INTERNET but restart restores it
25-12-2013 2:07 PM
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I am using WIndows 8.1 and yes I can access the Router interface when the issue occurs. Just not the internet
Jacobyte
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Re: PC Keeps losing Connection to the INTERNET but restart restores it
27-12-2013 11:58 AM
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Quote from: Jacobyte969
I am using WIndows 8.1 and yes I can access the Router interface when the issue occurs. Just not the internet
Jacobyte
Uh, oh! You might regain stability by upgrading drivers or turning off UPnP.
That may seem bizarre - but just take a look at this article that Woody has just published: http://woodygems.com - as it particularly calls out Plusnet and the TG582N.
Message 4 of 6
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Re: PC Keeps losing Connection to the INTERNET but restart restores it
27-12-2013 12:04 PM
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Let us know if that fixes it Jacobyte969. V interesting.
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
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Re: PC Keeps losing Connection to the INTERNET but restart restores it
27-12-2013 1:38 PM
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I resolved the issue by hard coding in the Plusnet DNS Servers IP addresses into the PC.
Hey Presto! My web browsing speed picked up and the issue has not re-occurred since.
Jacobyte
Message 6 of 6
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