PADO TImeouts

[#1]

This problem started last night around 17:00 and I raised a ticket after checking bits and pieces around the house - not that anything had changed.
ADSL light and connection is strong I just can't establish an Internet link.
Reading through some of these forums it seems that this is an unusual problem (unless I am missing something  :)).  Most of the time the response seems to be to have the link reset by PN.
Is this really the case - and if so why has it not been done?  I am willing to wait if stuff needs to be done but  'a response soon' doesn't help when soon stretches    - particularly with Black Friday looming - after all I don't want to miss out 
As a minor aside - when I go into my questions I am told that support has answered - but actually they have not as the responses stay the same - e.g. escalation to the correct team. 
Ticket number is 115021303 is anyone fancies taking a look

[#2]

Can you try it now?

[#3]

Report from home is that it has been working since around 13:15.  That is when it was tried.  Will keep an eye on it to see how it goes.  Out of interest what is the issue here for next time.
Jon
dick:quote

[#4]

The connection had become stuck so we had to force it to disconnect.

[#5]

I see.  Hopefully it will stay stable for a while now. 
Thanks for your assistance
Jon

[#6]

Looks like another go at not connecting - this time more intermittent  :(.  with just a few timeouts before successfully connecting for a short while. 
Support has asked me to check the line with phone provider (BT) and BTsay there is no fault.  So now waiting for a fault to be raised PN to Openreach I guess.
Annoying seeing it is Black Friday - what bargains am I missing 

[#7]

The best bargains went a week or two ago: http://www.robertbrasingtonkites.com/ClearanceSale.php