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P/N Staff: I/P Profile Nudge Please

jack21
Grafter
Posts: 180
Registered: 25-02-2009

P/N Staff: I/P Profile Nudge Please

To Plusnet: Would you nudge my P/N i/p profile to match the BT one please.....thanks.
3 REPLIES
Moderator
Moderator
Posts: 18,524
Thanks: 1,815
Fixes: 224
Registered: 11-01-2008

Re: P/N Staff: I/P Profile Nudge Please

you can always ring up, it's free and they are open 24/7 Smiley

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: P/N Staff: I/P Profile Nudge Please

Done,
I've set the profile to 1500kbps for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
jack21
Grafter
Posts: 180
Registered: 25-02-2009

Re: P/N Staff: I/P Profile Nudge Please

Thanks Adam.....that's a quick turn-round.
@dvorak.....thanks for the suggestion, but over time, and many stuck profile nudges, I've tried ticketing, phoning and forum, and I've found the Forum to give the best overall results - yes, sometimes the phone is quicker, but it depends hugely on who answers it.
Its a great pity that the profiles get stuck so frequently!!