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Outage today?
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Outage today?
02-02-2012 11:52 AM
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I had an outage today. Pages took ages to load, but speed checker said I was getting 6Mb/s. I couldn't even access the PN status page! It seems to have just cleared, at about 11.50. Anyone else?
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Re: Outage today?
02-02-2012 12:01 PM
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Re: Outage today?
02-02-2012 3:56 PM
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Quote from: _Adam_Walker_ Hi Nigel, glad to hear that's better, no doubt others will still be affected by the slow speed issues we've posted about on service status.
But it's quite frustrating when you can't access the Service Status page!
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Re: Outage today?
03-02-2012 2:06 PM
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Understood, though in situations like that it's well worth keeping an eye on our twitter feed as we'll update through that. If you have a twitter account you can follow @plusnet, if you don't then you should still be able to see our updates on our twitter page, https://twitter.com/#!/plusnet
Hope that helps.
jim:green link fixed mod:end
Hope that helps.
jim:green link fixed mod:end
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Re: Outage today?
03-02-2012 3:16 PM
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reading the twiiter page is a nightmare when its full of people trying to get a months free broadband for yesterdays outage problems.
I was due to work from home yesterday so that I could look after my wife who is poorly, but as I couldnt connect properly I had to take a days unscheduled holiday - what a downer
I was due to work from home yesterday so that I could look after my wife who is poorly, but as I couldnt connect properly I had to take a days unscheduled holiday - what a downer
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Re: Outage today?
03-02-2012 4:15 PM
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I think there's an option there to just see our own updates, rather than any that are sent to us - though apologies if that's what you were doing and it was our replies to other customers that were getting in the way.
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Re: Outage today?
03-02-2012 6:01 PM
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I clicked your link Matt and gave up with all the twits twittering, never did find any reference to the problems yesterday.
Will stick to my e-mail reports, at least its readable
Will stick to my e-mail reports, at least its readable
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