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Order update request ?

dragon306
Newbie
Posts: 5
Registered: 26-01-2013

Order update request ?

Hi
Ordered fibre on Thursday from PN, currently with Sky on ADSL, included MAC obtained from Sky for installation next Thursday, however order status has been showing problem with the line.
Wonder if any kind PN staffer could advise what the problem is. Line is 0151xxx5140 Partial post code is L14
Concerned as I will obviously need to be available for engineer and I don't want to waste a day.
Cheers
3 REPLIES
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: Order update request ?

You may want to edit your post to remove your phone number?
Community Veteran
Posts: 1,281
Thanks: 28
Fixes: 4
Registered: 22-06-2012

Re: Order update request ?

Dragon, I'd give PN a call. Customer support will be able to give you a quick answer & you'll be able to directly discuss your availability etc.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Order update request ?

Hi dragon306,
Welcome to our community forums, always nice to have new faces around Smiley
I can see that we've got a date for your install and everything seems in-hand.
If you've got any questions or need anything chasing up then please give me a nudge and I'll be happy to help.
Chris