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Order cancelled...?

leapricot
Newbie
Posts: 2
Registered: ‎22-08-2017

Order cancelled...?

Hello,

 

I have subscribed to a Broadband... It was one on special offer. Anyway, I paid £74 odd pound (in the pending transactions section but has gone through) and book for a technician to come and install the line on the 11/9 between 8 and 1. I haven't received any kind of communication from them since. Plus, my payment has now since disappeared from the pending payments and I am worried that they just cancelled my order without telling me...? 

 

I can see that it seemed it happened to a lot of people recently...

 

Thank you for your help,

Lea

1 REPLY 1
Mav
Moderator
Moderator
Posts: 22,371
Thanks: 4,725
Fixes: 514
Registered: ‎06-04-2007

Re: Order cancelled...?

Moderator's note:

Thread locked as cross-posted here.

Forum Moderator and Customer
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