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Orange light on router

Posts: 1
Registered: ‎03-07-2018

Orange light on router

Came home from work yesterday evening and I noticed that the orange light was flashing on my router. Carried out the on line help to fix but no joy.

Does anyone have any other help advice?

Aspiring Champion
Posts: 2,287
Thanks: 286
Fixes: 27
Registered: ‎02-08-2007

Re: Orange light on router

Plusnet Help Team
Plusnet Help Team
Posts: 8,434
Thanks: 1,231
Fixes: 437
Registered: ‎01-01-2012

Re: Orange light on router

Sorry to hear this.

It looks like your router is stuck in it's automated setup.

To fix this you can reset the router using the pinhole on the back or follow the steps below


1) Open a browser
2) Enter into the address bar
3) On the router's home screen, select 'Settings'
4) Enter the password. This is the 'Admin Password for Hub Manager' on the removable card on the rear of the router (it can also be found on the base of the router)Within the 'Settings' menu, select the 'Broadband' tab or 'Enter your broadband username and password'
5) On the following page, you must enter the broadband username and password (There is a 'show characters option on this page if you are struggling with entering the password)
6) Click the 'Connect' button. The power light should turn blue to indicate that there is an internet connection.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team