Orange Light on Router - flashing B at times
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Orange Light on Router - flashing B at times
25-06-2020 1:45 PM
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Attempting to connect to the router is just telling me that the internet is not connected.
I don't have a phone to test the line and our filter doesn't have a test circuit so I'm stuck.
Re: Orange Light on Router - flashing B at times
25-06-2020 1:57 PM
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https://istheservicedown.co.uk/status/plusnet/map
Mine was like that yesterday and this morning, and I'm sure it will happen again today.
Re: Orange Light on Router - flashing B at times
25-06-2020 7:18 PM
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Mine too. Went down about 2.00pm and again at 4.30. Still not back on. I reported the fault twice now, the second time i got cut off from the service agent at Plusnet while he was doing some background checks and have not had a call back to say what he found.
My neighbour is a Data/coms guy and tested the line to the exchange. He defo says problem with BT's DSLAM, whatever that is.
Cant be bothered to phone again to talk to another agent, spent 3/4 hour already listening to taped music today. I just hope the online contact page bears fruit.
Re: Orange Light on Router - flashing B at times
26-06-2020 8:38 AM
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Re: Orange Light on Router - flashing B at times
26-06-2020 9:13 AM
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Re: Orange Light on Router - flashing B at times
27-06-2020 9:52 AM
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Re: Orange Light on Router - flashing B at times
30-06-2020 11:17 PM
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Every time I phone technical support I get a different story - either they need to check something on my end or this is planned maintenance and it will be sorted, or we are waiting for a part on order or now we've just requested an engineer so it will be at least two days and I might have to pay for it if it's my fault.
My partner is working from home and we have two young kids so this is having a significant impact.
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