Openreach repair
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Openreach repair
a month ago
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Intermittent connection on Friday/Saturday reported it and was told it was a Network issue back up an running Sat mid-day
Arrived home today to find an engineer on the drive who had cut the cable and then rejoined it with a junction box (now hanging outside on the wall) He told me it was not a Network issue and asked to come in and check Master Socket which he has replaced, internet is now working fine What I don't understand is why he cut the cable outside and rejoined it using a junction box. Was this done because no one was at home when he arrived unannounced ? He had left before I spotted the brown connection box at first glance I thought it was some type of tester.
Re: Openreach repair
2 weeks ago
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There are various possibilities...
- A new overhead feed was found to be required, which was replaced to the nearest accessible point on your property given that at the start, no one was at home
- There was already a joint somewhere around there which had become degraded so the engineer cut back the ends and inserted a junction box
- RFI (SHINE or REIN) has been observed and a BT80B RF3 interference suppression box has been fitted (this was used for ADSL lines ... and there are some suggestions that they might be useful for VDSL lines as well)
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