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Ongoing reduction speed issues

Annefitzy
Newbie
Posts: 1
Registered: 10-11-2016

Ongoing reduction speed issues

Consistent issues with speeds dropping.
All fine and averaging 40meg (line capable of 60+meg)
However, again speeds averaging 2 -3 when not dropping out completely. Changed wireless channel multiple times (as directed by customer services) and previously speeds increased...funnily enough not this time... so
How come my average upload is 12meg and ping around 80 and download a pathetic 2meg?Huh
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,553
Thanks: 250
Fixes: 111
Registered: 01-01-2012

Re: Ongoing reduction speed issues

Have you tested a wired connection to see if the same issue happens?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team