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Oh no, what have I done, speeds terrible!

BurntToast
Grafter
Posts: 32
Registered: 18-02-2015

Oh no, what have I done, speeds terrible!

I've only just joined Plusnet.  Earlier today speed of 14mb which was fine.  Now, it's 0.5 and I can't do anything.  Pages take ages to show, no chance of using iplayer or youtube.  It's just useless.  I know they say to wait ten days but why would the speed change so radically?  I can't do this for a whole year's contract.
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Oh no, what have I done, speeds terrible!

Please post the information requested here http://community.plus.net/forum/index.php/topic,96155.0.html preferably wired and not wireless
Plusnet Help Team
Plusnet Help Team
Posts: 4,956
Thanks: 419
Fixes: 152
Registered: 01-01-2012

Re: Oh no, what have I done, speeds terrible!

Your line is testing fine and I can't see any issues.
You should be getting speeds around 16 to 17mbps.
Are you connecting over a wired or wireless connection?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
BurntToast
Grafter
Posts: 32
Registered: 18-02-2015

Re: Oh no, what have I done, speeds terrible!

I know.  It was fine this morning when I tested it.  Last night it was awful.  Hopefully just a blip and not going to be terrible every evening.  Will see.  Am now at work so can't do anything more until tonight.  Thank  you.
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: Oh no, what have I done, speeds terrible!

Please keep an eye on it and let us know if we can assist further.
 Tony
 Plusnet Support