Oh! Calamity
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- Re: Oh! Calamity
Oh! Calamity
19-05-2012 3:23 PM
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BT Speedtest:- 19.05.12 14.30
Download speed 0.1Mps Upload 0.45 Mps
DSL Rate 2.5Mps
IP Profile 0.14 Mps
Acceptable Range 0.45 to 0.25
Belkin N router :-
Data Rate Download 160 Kb Upload 416 Kb
Noise Margin 24db 7db
O/P power 119dbm 140 dbm
Atten. 40db 23 db
MBS Download 130 Kb Upload 327 Kb
For months I have been getting between 2Megs and 3 Megs Down loads Uploads 370 Kbs
Clearly the noise ratio is the culprit ( usually 8-10db) but nothing has changed in-house to cause this. The Exchange (Llechryd) shows green and no service issues for months. I noted that the BT site now looks and works well which is a change. I did reboot the router as required by BT. but the figures remained the same. Some months ago I had a nice new line entry box fitted (test socket has only 2 wires attached and is on the outside face of the box, there is no other inside), through the good offices of PN, which has improved things a lot but it had to be sited in the garage roof which makes it very difficult to take a computer and router to use the test socket. There is no audible noise on the phone line. Where do we go now?
Re: Oh! Calamity
19-05-2012 3:40 PM
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What time of day was it when you rebooted?
Edit: What sort of sync speed have you been getting when things aren't broken?
Re: Oh! Calamity
19-05-2012 4:06 PM
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But in any event, what sort of cable are you using from the garage to wherever you have your modem/router and how is it connected to the NTE5?
Re: Oh! Calamity
19-05-2012 4:57 PM
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I know that MBS is not regarded as being up to much and I do not use it often, but it does show a decline from about 3Megs a few weeks ago ending up at the bottom edge of the graph. Belkin shows 3008 Kb and13db on the 17/10/11; 3186 Kb and 8db on 13/04/12; 2592Kb and 12db on 27/04/12 for download speed and noise margin. Upload hardly varies.
The installation was organised by JP, muchly thanked by me at the time.
Hope that this helps.
C.
Re: Oh! Calamity
20-05-2012 9:21 AM
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Quote The system was checked by the BT installer and passed as OK for ADSL
Hmm, I never take things like that as gospel, there's someone else recently told that their cable "was the best" and it was far from it. The BT tech may just have been a POTS eng and wasn't knowledgeable about BB, or just trying to avoid extra work. The box in the garage should have been replaced by a modern connection box and the NTE5 fitted in the house where you have your current socket!
Ok, have a look at the wiring coming into the back of the socket you've got your filter plugged into and tell me what colour wires are connected to which terminal numbers?
Re: Oh! Calamity
20-05-2012 11:39 AM
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I cannot believe that Jo Jo could have reset things as I had not contacted her, unless she picked up our conversation of course.
Telephone connections untouched, I have not looked at the connection colours yet, are you suspecting the bell wire?
C.
Re: Oh! Calamity
20-05-2012 12:08 PM
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It wouldn't be a reset with the figures you've mentioned, more likely something just caused a resync.
Re: Oh! Calamity
21-05-2012 12:37 PM
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At least I am happy if this situation persists. Changing the wiring between the Faceplate box to the computer room would be a bit of a job but would it be worth it? If so please advise on spec for new wiring. The garage roof abuts the main roof and means a run of about 30 - 40 ft and a lot of grovelling!. Presently it would be possible to temporarily site the router alongside the box and I might be able to take my laptop up as well but this would have to be a short-term effort.
The master box was installed by an engineer called something like Boost who seemed to have a fair amount of test gear which looked well above the norm for an ordinary telephone type. This was arranged by Jo Jo and others as an improvement to my system at no cost to me. I noted that the appearance of the box used is different to the original NTE5 that I have seen elsewhere. In particular the socket on the front panel is a normal telephone type with only two wires feeding it at the back. There is no other test socket behind the faceplate. Somewhere I should have the data sheet about the box with its part number and will quote it if I find it. I did look following Old Jim's advice about removing the bell wire which did not look to be quite as simple as suggested in the newer box and did not want to disturb things too much.
Re: Oh! Calamity
21-05-2012 1:06 PM
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The wiring - never mind the garage for a moment - just look at the socket your filter and modem/router is plugged into. Now but, as there is a possibility you may disturb your modem/router connection, follow this procedure -
Login to the modem/router interface, look for the details of your PPP Internet session, probably where you enter your Broadband username and password. It should show you as connected and a clickable "Disconnect" or "Drop session" button. Click on it and wait until it shows you are disconnected (you may need to refresh the page, not usually). Then power down the modem/router and wait a few minutes before disconnecting from the line. Make any changes, after about 10 minutes, power up. You may need to login to the modem/router and click "Connect" to establish the PPP session.
This procedure helps to prevent the exchange DLM from thinking you have a dropping connection. Don't do this more than about 5 times in an hour, then leave it alone for the rest of the day. Use this procedure instead of a reboot.
You can use the Disconnect/Connect routine without the power down (no loss of sync) to do a Gateway hop.
In your case just look at the wire colours and terminal numbers they are connected to and the power up again and post the info of course
Re: Oh! Calamity
21-05-2012 4:20 PM
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Belkin quite happy to oblige, done all that, assuming that you referred to the BT outlet on the wall (not easy to get at!). The pin/colours are:-
1=blank; 2=black; 3=orange; 4=white/red; 5=white/blue; 6=blank
Phone and router all work after plugging in the filter. Note Belkin now shows Data Rate 2528/448; noise 14db as opposed to above before we started. BT showed identical figures then and Line speed in Member Centre 2 Mp
Does this make sense?
C.
Re: Oh! Calamity
21-05-2012 5:23 PM
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The cable and connections you've just given me details about, is not what I expected, but before I condemn it out of hand as the cause of all your problems what colour sheath does it have and is it a thick sheath or a thin one? Does that cable go anywhere else other than the garage?
Do you have an alarm system connected to the phone line at all?
Do you have a digital camera at all that you could take pictures of the cable and connections, both at the socket where the modem/router is, any other sockets, and the garage box?
Re: Oh! Calamity
22-05-2012 10:49 AM
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The cable is normal telephone internal type as used by BT. It has only a thin white plastic sheath. This feeds the standard telephone extension white rectangular box screwed to the wall. The colours are typical BT wiring style. My filter in the computer room is a standard BT one called BT ADSL MF50, I have tried nonBT others with a part no TE05893 with no apparent difference. The cable does tee off to another phone upstairs. We do not have an alarm system nor Sky equipment. There is no discernible noise on any of the phones nor has there ever been as far as I can tell. Incidentally I have had the router powered up ever since I had it (years) 24/7. I do not remember seeing the connection light ever going off. I will come back to you when I have taken another set of performance figures.
Re: Oh! Calamity
22-05-2012 11:54 AM
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Re: Oh! Calamity
22-05-2012 12:38 PM
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Cable certainly not twisted pair.
Today's figures:- Belkin Data Rate 2528/448 Kb; Noise Margin 13db. BT Download speed 1.72 MPs; Line Rate 2.53 Mps; IP Profile 2 Mps.
Re: Oh! Calamity
23-05-2012 9:53 AM
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