cancel
Showing results for 
Search instead for 
Did you mean: 

Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

http://stakeholders.ofcom.org.uk/market-data-research/other/telecoms-research/broadband-speeds/broad...
This is the data from Samknows boxes.

It's a shame they don't extrapolate  FTTx data to break down the individual ISPs.
22 REPLIES
Community Gaffer
Community Gaffer
Posts: 5,269
Thanks: 577
Fixes: 5
Registered: 04-04-2007

Re: Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

They can break down the FTTx data, but because there isn't yet an agreed normalisation process for flatting it out, they decided not to.  Hopefully in time for the next report!
Kelly Dorset
Broadband Service Manager
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

An explanation in words of one syllable for the technically challenged - ME - wouldn't go amiss
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

I think he means the FTTC speed range is quite substantial (maybe 10-78Mbs?) and how to extrapolate all that data (mainly download/upload speeds) into meaningful tables and graphs needs a bit of thought.
Community Gaffer
Community Gaffer
Posts: 5,269
Thanks: 577
Fixes: 5
Registered: 04-04-2007

Re: Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

The ADSL data is normalised.  This means differences between the ISPs which could be down to geography or the types of customers that ISP attracts are massaged out of the data.  I.e. if BT have very large rural base, and Plusnet the opposite with lots of people right next to their exchanges, BT will look a lot slower on average than Plusnet, just down to the average distance of the customer from the exchange.
There isn't a process for doing this for FTTC yet, so it would be unfair to call out the individual ISPs on their performances.
Kelly Dorset
Broadband Service Manager
Stumpy21
Rising Star
Posts: 156
Thanks: 6
Fixes: 1
Registered: 13-06-2011

Re: Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

Or maybe Oldjim is wondering, as I am, what the reason/explanation is behind  posting this 6 month old graph ?  Undecided
Community Gaffer
Community Gaffer
Posts: 5,269
Thanks: 577
Fixes: 5
Registered: 04-04-2007

Re: Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

If you click the link, you can see the results have only just been released. Smiley
Kelly Dorset
Broadband Service Manager
Community Veteran
Posts: 5,168
Thanks: 478
Fixes: 20
Registered: 10-06-2010

Re: Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

It says it was published 15 April 2014.
Plusnet is apparently the worst for upload speed.
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

and we all know why that is - they would insist on capping the upload on 21CN unlike every other supplier  Crazy
Community Gaffer
Community Gaffer
Posts: 5,269
Thanks: 577
Fixes: 5
Registered: 04-04-2007

Re: Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

Insisted.... be fair now Wink
Yeah, it's the backlog we've got which we're working through of accounts that need uncapping.  Quite a few to do!
Kelly Dorset
Broadband Service Manager
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Ofcom: Plusnet best peak time ADSL2+ Speed Performance Nov 2013

The data finished in November 2013 and you were still capping at that point
Superuser
Superuser
Posts: 12,577
Thanks: 3,850
Fixes: 25
Registered: 22-08-2007

Re: OFCOM findings re ISP's speed

There are stats, more stats and dammed lies!
The only meaningful stat in here is the change in the proportion of households on super fast broadband (greater than 30M).  There is no evidence that the data across suppliers has been collected from comparable pools of user demographics - same mix of rural / urban / city / market 1-2-3 / ADSL / fibre / cable.
Virgin is all fibre and has no rural footprint.
Karoo is limited to Kingston upon Hull and the immediate semi-rural area within 10 miles thereof.
The only useful figure is the heavy usage period degradation - that largely points to the provider's capacity to handle increase loads, though the quality of the local BT infrastructure (cross talk) can have a marked bearing.
Community Veteran
Posts: 5,168
Thanks: 478
Fixes: 20
Registered: 10-06-2010

Re: OFCOM findings re ISP's speed

Actually the end of the PDF (Annex 3 on page 5Cool (which is the same PDF as in the previous thread) does talk about how the data was adjusted to take account of line lengths for ADSL and make the data comparable as a whole.
NorthEasterner
Aspiring Pro
Posts: 1,867
Thanks: 54
Fixes: 3
Registered: 25-09-2012

Re: OFCOM findings re ISP's speed

My daughter is with Karoo Fibre broadband and she says it can get really slow!
With Karoo as she resides in Hull as she is at University in Hull.  Also says it is extremely expensive and customers aren't given support on their connection. **Shocking**
Ex Plusnet Fibre customer. BT Infinity Customer using a BT Smart Hub. If you wish to say thanks, please click the thumbs up Thumbs Up