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Occasional dropouts, can you check my stats??

Robtheplod
Grafter
Posts: 320
Registered: ‎17-08-2007

Occasional dropouts, can you check my stats??

I have a broadband router which on occasions drops off completely. The Loop AStt is 52 and the SNR Margin hovvers from about 4 to 8... I'm suspecting this drops when i get disconnected...... do these stats show line issues?
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Occasional dropouts, can you check my stats??

Hi there,
Doesn't look like it's dropping that often:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13395796529063.png" />
Have you seen the connection dropping more often than that?
Robtheplod
Grafter
Posts: 320
Registered: ‎17-08-2007

Re: Occasional dropouts, can you check my stats??

cheers matt - not my router - asking on behalf of friend.....
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Occasional dropouts, can you check my stats??

Ah, apologies Smiley
In which case, that's a fairly high attenuation and I'm not surprised it drops with an SNR around 3 or 6. 9 should be more stable though and I believe that's what it'll be set to when he records a figure of 8.
Not sure what service he's on but he could try asking his ISP to set the SNR to 9 or 12dB, that might help things. Otherwise he'd just have to report a dropping connection fault and see what happened there.
Hope that's a bit more helpful... Cheesy