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Occasional BBC iPlayer buffering

OnFire
Grafter
Posts: 39
Registered: 15-06-2013

Occasional BBC iPlayer buffering

Not sure why, but I am getting occasional buffering when using BBC iPlayer, and just wondering if other Plusnet users are also experiencing this. Is it congestion?
http://www.bbc.co.uk/iplayer/diagnostics
The BBC diagnostics test shows I have more than adequate speed, so not sure why the buffering. Is it annoying!
Thanks for any help.
3 REPLIES
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Occasional BBC iPlayer buffering

Are you running wired or wireless? Is it happening all the time of specific times of day?
OnFire
Grafter
Posts: 39
Registered: 15-06-2013

Re: Occasional BBC iPlayer buffering

Sorry, should have explained that it is a wireless device, so this could be a WiFi congestion issue, also it does only seem to happen in the evening - so peak time.
Thanks.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Occasional BBC iPlayer buffering

Do you still get the same problems when connected via Ethernet?
Chris Pettitt
Cloud Environments Engineer