OK Service
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- Re: OK Service
OK Service
21-09-2009 9:31 AM
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Being a gamer... Both of these issues are VERY annoying, as i can hardly raid on Warcraft when im getting d/c, or severe lag.
Any ideas?
Herntyx-
Re: OK Service
21-09-2009 9:41 AM
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Dodgy router, microfilter or cable
Internal wring problem
BT problem.
To take it a step further can you advise the the stats from your router - noise margin, attenuation and speeds (this is how to get them http://www.kitz.co.uk/adsl/frogstats.php )
Also is it possible to connect the router to the test socket - before doing it provide the stats please
Re: OK Service
21-09-2009 9:57 AM
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Re: OK Service
21-09-2009 5:39 PM
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Uptime: 0 days, 0:01:29
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,128
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 16.0 / 30.0
SN Margin (Up/Down) [dB]: 22.0 / 7.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 11 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1 / 0
FEC Errors (Up/Down): 0 / 15
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Just home, and got my router connected direct to the test socket. I think this is what your looking for.
Herntyx-
Re: OK Service
21-09-2009 6:41 PM
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Can you leave it connected there and see if the problem is fixed.
If it is we can start investigating your internal wiring.
Re: OK Service
21-09-2009 7:05 PM
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Re: OK Service
21-09-2009 7:09 PM
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What do you mean by a lot.
If you can leave it connected there and see if you have the same problems.
One other thing - do you connect to your router by wireless or wire.
If it is by wireless it may be a problem between the router and the PC. The experts on this, not me, all seem to advise using a wired connection for gaming to reduce lag problems
Re: OK Service
21-09-2009 8:32 PM
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Re: OK Service
21-09-2009 8:35 PM
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If it doesn't drop it is something to do with your internal wiring.
When it drops is there anything else happening such as the phone ringing
Re: OK Service
22-09-2009 8:43 AM
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Re: OK Service
22-09-2009 8:47 AM
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Can you also please try using a different filter to ensure that that is not also adding to the problem?
Re: OK Service
22-09-2009 9:52 AM
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Re: OK Service
22-09-2009 4:05 PM
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Re: OK Service
23-09-2009 7:43 AM
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Re: OK Service
23-09-2009 9:18 AM
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The last step we need to go through before getting BT involved is to ensure that your router isn't causing the problem.
Do you have access to one to try using? If not, we can send you a test router, but it'll take 2-3 days to arrive.
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