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Nudge My Profile Please

Lorian
Grafter
Posts: 704
Thanks: 5
Registered: ‎31-07-2007

Nudge My Profile Please

I've just had a d-side lift and switch and have now got sync arounf 22Mbs. Can someone nudge my (15Mb) profile please?
thanks.
7 REPLIES 7
Lorian
Grafter
Posts: 704
Thanks: 5
Registered: ‎31-07-2007

Re: Nudge My Profile Please

Guess no one spotted this yesterday.
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Nudge My Profile Please

Have you checked that your BT profile has uplifted? If so a call to PN may well have got this resolved for you more quickly.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Lorian
Grafter
Posts: 704
Thanks: 5
Registered: ‎31-07-2007

Re: Nudge My Profile Please

According to BT tester:
Quote
IP Profile for your line is - 21.49 Mbps

Shame it doesn't raise automatically. No phone to hand.
ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: Nudge My Profile Please

Quote from: Lorian
I've just had a d-side lift ...

If you don't know what a d-side lift is, I advise you NOT to Google it; particularly not Google images!
Lorian
Grafter
Posts: 704
Thanks: 5
Registered: ‎31-07-2007

Re: Nudge My Profile Please

Mined involved two BT engineers and a hoist  Grin
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Nudge My Profile Please

I'm not getting involved with this conversation Wink
Your profile has been changed for you and now match's your sync speed.
I'll keep an eye on this thread  Roll_eyes
Lorian
Grafter
Posts: 704
Thanks: 5
Registered: ‎31-07-2007

Re: Nudge My Profile Please

thanks for the support  Roll_eyes