Although your exchange has been upgraded to ADSL2+ it looks like your still on ADSL Max at the moment. I'll get an order put through to get you on an ADSL2+ connection Didn't realise an order was already in place and then when I went to place it I saw this
14/03/2016 12:54:01 Order closed This is confirmation your order has been successfully completed and closed.
I'll have a look in to the IP profile now.
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