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Not sure what this means

BenG
Grafter
Posts: 202
Registered: 22-08-2007

Not sure what this means

Hi today I found a message in my closed questions and duno what it means. can someone tell me. thanks
An update report has been received for this account.
The broadband service is now being transferred to the 21C Network.
The date this work is expected to be completed is 02/08/2011 (Commit Date).
This means the date the transfer will complete will be after 12pm on 03/08/2011

Not sure what is 21C Network
Thanks
7 REPLIES
Moderator
Moderator
Posts: 26,968
Thanks: 1,761
Fixes: 135
Registered: 14-04-2007

Re: Not sure what this means

21CN is BT's updated telecom services and for broadband means ADSL2+.

Customer and Forum Moderator.

BenG
Grafter
Posts: 202
Registered: 22-08-2007

Re: Not sure what this means

Ok thanks just was not sure thought it was something to worry about.
Community Veteran
Posts: 4,875
Thanks: 126
Fixes: 24
Registered: 14-07-2009

Re: Not sure what this means

If you have a really old modem/router you might want to worry about whether it is compatible with ADSL2+.
Moderator
Moderator
Posts: 26,968
Thanks: 1,761
Fixes: 135
Registered: 14-04-2007

Re: Not sure what this means

You can get a new one if necessary from Plusnet for £4.99 postage and an agreement to stay for 12 months.

Customer and Forum Moderator.

Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Not sure what this means

It means that you will move to 21CN but it doesn't necessarily mean you will be moved to ADSL2+ as they are two separate things.
You can't get ADSL2 unless you are on 21CN but you don't have to be on ADSL2 if you are on 21CN
The basic rule is that if the expected speed on is less than about 4000kbps then you will stay on ADSL1 as that is about the break point where you wouldn't see a speed increase and indeed may see a reduction due to instability
Moving to 21CN means that your line will be moved to different equipment in the exchange which will support ADSL1 (which you are on at present) ADSL2 and ADSL2+
BenG
Grafter
Posts: 202
Registered: 22-08-2007

Re: Not sure what this means

Hi thanks for clearing that up guys I think my router is ok on top it says Netgrear wirless ADSL2+ and model number is DG834G
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Not sure what this means

HI BenG
That router should be fine when you're changed over.
Jojo Smiley