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Not showing my usage!

adil33
Dabbler
Posts: 20
Registered: ‎30-09-2007

Not showing my usage!

hi all i just wanted to know if i have a problem with my usage limit,
Ive noticed with the last two days it hasnt shown that ive used any
now is this a problem my end or is PN running slow on showing me,
I dont want to go over my limit so anyone with ideas please say as im clueless 
2 REPLIES 2
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: Not showing my usage!

Have a look at the Service Status page.
"View My Broadband Usage (46811) - NEW
We are currently investigating issues with the broadband usage data reporting. This information is being collected as normal but is not being displayed on the portal.
Customers may find that usage data for the weekend is not displayed when the View My Usage area of the members centre is used.
We apologise for the inconvenience and will advise further as soon as any information is available.
Kind Regards,
Matt Taylor
Customer Support"
adil33
Dabbler
Posts: 20
Registered: ‎30-09-2007

Re: Not showing my usage!

thank you! thats cleared that up 😆