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Not receiving email...

thehatman
Grafter
Posts: 574
Registered: ‎01-08-2007

Not receiving email...

Is anyone else not getting emails they know have been sent to them? I am not getting some today.
24 REPLIES 24
Bud
Grafter
Posts: 390
Thanks: 7
Registered: ‎22-08-2007

Re: Not receiving email...

Its funny you mention that, I appear to have some missing email as well!
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Not receiving email...

Hi,
Have you checked in webmail to see if they are in there?
Have you tried sending yourself test messages?
bobboulby
Grafter
Posts: 1,139
Thanks: 4
Registered: ‎20-07-2007

Re: Not receiving email...

I've just reported the same problem to the help desk.
I've checked in webmail and spam and I've also tried sending an e-mail to myself.
Nothing is coming through.
Bob
florid
Grafter
Posts: 27
Registered: ‎30-07-2007

Re: Not receiving email...

Hi
    I am not receiving e mails either have tried a test e mail to myself not working also tried sending from web mail that does not work either.
                                                                                                                                                                                                                                               
                                                                                                                                                                                                                                            florid
Bud
Grafter
Posts: 390
Thanks: 7
Registered: ‎22-08-2007

Re: Not receiving email...

I just tried a test email but nothing appeared but there is an email from around 11am this morning that I have been waiting for that hasnt turned up.
salts
Rising Star
Posts: 65
Thanks: 1
Fixes: 1
Registered: ‎04-08-2007

Re: Not receiving email...

Thought it was just me, after having my account re-created.
No mail getting in, to my main mailbox, or via the catchall, or into a second mailbox created over 30minutes ago.
The external (gmail) sending account is not receiving any bounce type messages either.
Can send out though.
Paul
dhookham
Grafter
Posts: 166
Registered: ‎23-06-2007

Re: Not receiving email...

With every passing day, I regret moving my email away less and less Tongue
[i]It's the PlusNet Way[/i]
Bud
Grafter
Posts: 390
Thanks: 7
Registered: ‎22-08-2007

Re: Not receiving email...

Quote from: dhookham
With every passing day, I regret moving my email away less and less Tongue

Most of my email doesnt go through plusnet at all, its just some people still seem to use my plusnet address instead of my domain name at times  Tongue
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Not receiving email...

Thanks guys.
Looks like we have some email delays, but not lost email.
I've got CSC calling networks and I'll get a service status out there.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Not receiving email...

All mail seems to have stopped coming in sometime around 6pm. I've not received the notifications of new replies from these forums - and there's been plenty that should have come through!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Not receiving email...

Yep, my estimate was a couple of hours.
Networks on the case atm.
Bud
Grafter
Posts: 390
Thanks: 7
Registered: ‎22-08-2007

Re: Not receiving email...

Quote from: Jameseh
Yep, my estimate was a couple of hours.
Networks on the case atm.

Sorry, its a lot longer than a couple of hours - I have had email from this morning not arrive.
thehatman
Grafter
Posts: 574
Registered: ‎01-08-2007

Re: Not receiving email...

Nothing in webmail so emails are being lost or slowed somewhere before that stage. Test emails not getting through. Nor any others.
mikeb
Rising Star
Posts: 463
Thanks: 15
Registered: ‎10-06-2007

Re: Not receiving email...

From experience with trying to DL mail from my A/Cs just now, all mail coming in via ironport is being severely delayed or generally going AWOL ... only time will tell and all that.  Outgoing mail via ironport is also a tad iffy at the mo, however, mail coming straight in via mx.core.plus.net and bypassing ironport completely is apparently just fine and dandy.  I've had no messages via ironport on several A/Cs for several hours and nothing seems to be going out particularly swiftly either but I am still receiving mail from the outside world via mxcore almost instantaneously. I think ironport probably needs a d@mn good thrashing Cleese style and all that Tongue
... wanders off to play around a bit more with his shiny new prototype mailserver so he too can 'regret' being as smug a certain other users are in the not too distant future  Wink


B T Plusnet, a bit kinda like P T Barnum ...

... but quite often appears to feature more clowns Tongue