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Not really a new topic - Peak Time slowdown still happening.

Jaggies
Aspiring Pro
Posts: 1,700
Thanks: 34
Fixes: 2
Registered: ‎29-06-2010

Re: Not really a new topic - Peak Time slowdown still happening.

OK, thanks. I'm not going to be available until the end of next week - I'll update the ticket nearer the time.
MrK
Dabbler
Posts: 17
Registered: ‎17-12-2011

Re: Not really a new topic - Peak Time slowdown still happening.

Been keeping an eye on things this past week during the evening and im pleased to say all has been well. Seems hard to believe that its just resolved itself on its own as its went on for so long. Fingers crossed though.
Jaggies
Aspiring Pro
Posts: 1,700
Thanks: 34
Fixes: 2
Registered: ‎29-06-2010

Re: Not really a new topic - Peak Time slowdown still happening.

Yep - my tests last weekend were fine, however I'm back on night shift so am out of the house during peak time and can't run the tests. I suspect some behind the scenes work has been done to increase capacity at the exchange.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Not really a new topic - Peak Time slowdown still happening.

Glad to see things have improved, the latest update from the escalation raised was to send an engineer out(again!), we advised that this seemed pointless to to escalate to the necessary level(HLE) then this is the next step. We have however stated that if another engineer visit is required that a lift & shift be completed which they have agreed too.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Not really a new topic - Peak Time slowdown still happening.

Just checking in for an update on how things are?
Jaggies
Aspiring Pro
Posts: 1,700
Thanks: 34
Fixes: 2
Registered: ‎29-06-2010

Re: Not really a new topic - Peak Time slowdown still happening.

I haven't had a chance to test yet. I'll be able to get some done tonight and report back.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Not really a new topic - Peak Time slowdown still happening.

Ok, keep me updated.
MrK
Dabbler
Posts: 17
Registered: ‎17-12-2011

Re: Not really a new topic - Peak Time slowdown still happening.

Another week of normal evening speeds -  all seems to be fine for me.
Jaggies
Aspiring Pro
Posts: 1,700
Thanks: 34
Fixes: 2
Registered: ‎29-06-2010

Re: Not really a new topic - Peak Time slowdown still happening.

Yes, much better here too...

1. Best Effort Test: -provides background information.
Download  Speed
12.42 Mbps

0 Mbps 21 Mbps
Max Achievable Speed
Download speed achieved during the test was - 12.42 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 13.21 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.9 Mbps

0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.9Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
I've decided to close my ticket now - it seems to be running at full speed for my present synch rate (Downstream: 14.62 Mbps, Upstream: 1.082 Mbps) and Current Line Speed is 13.2 Mb, which matches the BT IP Profile.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Not really a new topic - Peak Time slowdown still happening.

Glad to see that both connections are performing better. I've not had clarification that this has been resolved on the escalation that was raised, but when I get some answers I'll let you know.
Jaggies
Aspiring Pro
Posts: 1,700
Thanks: 34
Fixes: 2
Registered: ‎29-06-2010

Re: Not really a new topic - Peak Time slowdown still happening.

Appreciate the efforts, Chris, thanks!