Not happy
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Not happy
17-11-2016 9:30 AM
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My speed is gradually getting slower despite a quite good < for my line < speed, it is well below the profile I switched off for a few days while away. Some of my neighbors are changeing to other methods of broadband . I cant afford any more but would be happy if I had 1.9 or 2 which I have had in the past
1. Best Effort Test: -provides background information.
Download Speed | |
1.43 Mbps |
0 Mbps | 2 Mbps Max Achievable Speed |
Download speedachieved during the test was - 1.43 Mbps For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps. IP Profile for your line is - 1.79 Mbps |
2. Upstream Test: -provides background information.
Upload Speed | |
0.38 Mbps |
0 Mbps | 0.45 Mbps Max Achievable Speed |
Upload speed achieved during the test was - 0.38Mbps Additional Information: Upstream Rate IP profile on your line is - 0.45 Mbps |
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
Re: Not happy
17-11-2016 12:16 PM
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Re: Not happy
17-11-2016 1:53 PM
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Well I have done as required and was unable to complete the phone line checks which I was guided to My line is not as quiet as it should be,in my opinion last time I replaced my openreach socket top and it was OK for a while,
Re: Not happy
19-11-2016 10:46 AM
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Unfortunately I have been unable to do some of the tests and yesterday my line was noisy How am I to get Plusnet to raise my profile to enable my speed to get nearer 2 which it has beeen in the past
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