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Not happy at all ridiculous download speed

BigTabs
Grafter
Posts: 82
Registered: ‎08-04-2013

Not happy at all ridiculous download speed

Joined PN and this is what im getting

1. Best Effort Test:  -provides background information.
Download Speed
17.65 Mbps

0 Mbps 17.42 Mbps
Max Achievable Speed
Download speedachieved during the test was - 17.65 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-17.42 Mbps .
Additional Information:
IP Profile for your line is - 17.42 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
4.09 Mbps

0 Mbps 10 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 4.09Mbps
Additional Information:
Upstream Rate IP profile on your line is - 10 Mbps
4 REPLIES 4
BigTabs
Grafter
Posts: 82
Registered: ‎08-04-2013

Re: Not happy at all ridiculous download speed

More info off PN my account
Phone exchange:
CHESTER CENTRAL
Estimated line speed:
39Mb (Accurate to within +/- 1Mbit) - Checked on 2013-04-12 11:42:58
Current line speed:
37 Mb
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Not happy at all ridiculous download speed

BigTabs
Grafter
Posts: 82
Registered: ‎08-04-2013

Re: Not happy at all ridiculous download speed

Everything will be sorted Monday bet Banded my ip profile which is why im getting problems
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Not happy at all ridiculous download speed

I'll get this picked up with our faults team so we can get this investigated further for you.