Not happy. No broadband.

[#1]

Not happy the BT have switched off our broadband already and Plusnet can’t connect us. All we’ve got is a phone line which we don’t really need but have to take. Really annoyed that we’re having to use up all our 4G data. Also annoyed you can’t send a quick email to complain about this. Website is like a labyrinth of useless information. Not a great start Plusnet.

[#2]

Hi there,

I'm very sorry to hear about the issues you're currently experiencing.

I have looked into this for you and left a ticket on your account regarding your query. You can view this here

Should you have any further questions, please get in touch.

Thank you,

Aisha