Not again
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- Re: Not again
Not again
04-10-2013 8:39 AM
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Roll onto this morning and after a day of south easterly winds and heavy-ish rains again the sync speed once again has gone south and SNR heading north after a resync through the early hours (possibly 2 or 3 as my data suggests one between 5-am and 6 am and another after 6 am).
The last time it was like pulling teeth getting this sorted, eventually being passed onto BT who came and could see nothing wrong with my wiring in the house and concluded it had to be a card at the exchange. Given this is now the 3rd time this exact same weather pattern has given the same issue (which the last time I was told was a coincidence only by support on the telephone) is it actually worth trying to get it fixed again?
Re: Not again
04-10-2013 8:54 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Not again
04-10-2013 9:19 AM
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Re: Not again
04-10-2013 9:23 AM
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Re: Not again
07-10-2013 8:48 AM
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XBL gaming was impossible at the weekend with constantly being thrown out, and voice comms was absolutely useless with it being totally broken up.
Re: Not again
07-10-2013 1:59 PM
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I've posted a graph or your recent connectivity:
<img src="http://community.plus.net/visualradius/generated/image1381150593181.png"/>
Can you run through our faults wizard and complete the questions, if there's no improvement then we can look further into this?
Re: Not again
07-10-2013 7:01 PM
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In my testing with another router in the test socket I noticed as last time the sync speed is worse in the test socket (with a totally different filter).
Re: Not again
08-10-2013 9:40 AM
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Re: Not again
08-10-2013 10:35 AM
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Re: Not again
08-10-2013 10:37 AM
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Re: Not again
08-10-2013 11:08 AM
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Quote from: Bud I find it totally strange as it goes against the norm when its worse in the test socket
When you use the test socket is the router sited near anything else electrical?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Not again
08-10-2013 11:55 AM
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Re: Not again
09-10-2013 12:29 PM
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Haven't managed to get a setup with the test socket that I can leave unattended yet.
Re: Not again
11-10-2013 12:39 PM
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Here are the current stats from the router.
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
Running Mode : G.DMT State : SHOWTIME
DS Actual Rate : 7712000 bps US Actual Rate : 832000 bps
DS Attainable Rate : 7712000 bps US Attainable Rate : 1216000 bps
DS Path Mode : Fast US Path Mode : Fast
DS Interleave Depth : 1 US Interleave Depth : 1
NE Current Attenuation : 7 dB Cur SNR Margin : 12 dB
DS actual PSD : 13. 9 dB US actual PSD : 12. 4 dB
ADSL Firmware Version : 232201_A
-------------------------------- ATU-C Info ---------------------------------
Far Current Attenuation : 3 dB Far SNR Margin : 15 dB
CO ITU Version[0] : 00005453 CO ITU Version[1] : 00005443
DSLAM CHIPSET VENDOR : < TI >
Re: Not again
11-10-2013 1:24 PM
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