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Not able to display web pages seemingly randomly

Pete4000uk
Grafter
Posts: 40
Registered: 21-12-2007

Not able to display web pages seemingly randomly

For several weeks now I constantly find that some sights randomly fall of the internet. For example, I can go to Google and type in a search, but instead of the results page the ‘page cannot be displayed’ error message comes up. If I then try to go back to Google it wont load. I can get that for any number of web sites at random but after I leave it for a while everything seems to correct itself. At first I thought it was perhaps my antivirus or something but that’s not the case.
It might be something my side, I did end up with 600kbps upload speed and 440kbps download speed the other day, so..?     
5 REPLIES
mikeyd
Grafter
Posts: 100
Thanks: 6
Registered: 04-02-2008

Re: Not able to display web pages seemingly randomly

If it was just the last few days then I would have guessed you were suffering from the current plusnet DNS problems.  See http://community.plus.net/forum/index.php/topic,77567.0.html
Community Gaffer
Community Gaffer
Posts: 13,289
Thanks: 1,059
Fixes: 86
Registered: 04-04-2007

Re: Not able to display web pages seemingly randomly

As mikeyd has alluded to, sounds like you're suffering from the intermittent DNS/routing problems that we're investigating. Probably worth you keeping an eye on Service Status.
We're trying our hardest to get to the bottom of things.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Pete4000uk
Grafter
Posts: 40
Registered: 21-12-2007

Re: Not able to display web pages seemingly randomly

Ahh, I did wonder if it was somthing like that. As long as I know its not my end and that its all in hand thats the main thing!
Wink  Smiley
scarrabri
Grafter
Posts: 26
Registered: 18-05-2009

Re: Not able to display web pages seemingly randomly

Quote from: Pete4000uk
For several weeks now I constantly find that some sights randomly fall of the internet. For example, I can go to Google and type in a search, but instead of the results page the ‘page cannot be displayed’ error message comes up. If I then try to go back to Google it wont load. I can get that for any number of web sites at random but after I leave it for a while everything seems to correct itself. At first I thought it was perhaps my antivirus or something but that’s not the case.
It might be something my side, I did end up with 600kbps upload speed and 440kbps download speed the other day, so..?     


Hi i have the very same problem ,so i think the problem is at plusnets end ,best wishes Brian
Community Gaffer
Community Gaffer
Posts: 13,289
Thanks: 1,059
Fixes: 86
Registered: 04-04-2007

Re: Not able to display web pages seemingly randomly

The intermittent web browsing problems should now be fixed. @scarrabri, have you been having problems this evening? I notice that your kit's disconnected a few times over recent days, is this intentional?
Session Started	Session Ended	Session Duration
18:03 09/Jul/2009 N/A   2:15:43 (on going)
11:18 09/Jul/2009 16:59 09/Jul/2009   5:40:17
09:02 09/Jul/2009 10:04 09/Jul/2009   1:2:3
06:36 09/Jul/2009 06:54 09/Jul/2009   0:18:1
22:08 08/Jul/2009 22:48 08/Jul/2009   0:40:2
19:58 08/Jul/2009 20:42 08/Jul/2009   0:44:8
08:38 08/Jul/2009 14:02 08/Jul/2009   5:24:16
06:21 08/Jul/2009 07:37 08/Jul/2009   1:16:4
21:09 07/Jul/2009 00:07 08/Jul/2009   2:58:9
17:58 07/Jul/2009 19:56 07/Jul/2009   1:58:6
05:58 07/Jul/2009 15:35 07/Jul/2009   9:36:29
20:43 06/Jul/2009 23:47 06/Jul/2009   3:4:9

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵