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North Yorkshire - no connection

runhare
Aspiring Pro
Posts: 556
Thanks: 69
Fixes: 3
Registered: ‎09-10-2007

North Yorkshire - no connection

Does anyone know if there is any major internet outage in North Yorkshire, SKIPTON area, specifically, Gargrave exchange? STD 01756 . Asking for a friend who cannot connect - Thanks

 

2 REPLIES 2
TheMightyAJ
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: North Yorkshire - no connection

Hi @runhare,

I've taken a look into this today and as far as I can see there aren't any reported issues in that area at the moment. As this is the case I would recommend that it'd be best for your friend to contact us themselves if possible so that we can investigate their line more specifically for any issues.

Our Support Team can be reached on 0800 432 0200 between 7:30AM-10PM from Mondays to Fridays.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
runhare
Aspiring Pro
Posts: 556
Thanks: 69
Fixes: 3
Registered: ‎09-10-2007

Re: North Yorkshire - no connection

Thanks @TheMightyAJ  my friend has determined a faulty router is the main cause of the problem Thanks for your input