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Non response to fault report

sapphire1
Hooked
Posts: 8
Registered: 07-01-2016

Non response to fault report

I have an open question abot low speed which has been ongoing for 5or6 weeks. The last response was 7days ago and despite 4reminders it seems that Plusnet hope that I will go away. How do I escalate my complaint? (User name bubulina)

1 REPLY
SpendLessTime
Aspiring Hero
Posts: 2,375
Thanks: 585
Fixes: 53
Registered: 21-09-2009

Re: Non response to fault report