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Noisy phone line and slower than predicted broadband speeds

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,634
Thanks: 10,212
Fixes: 1,606
Registered: ‎21-04-2017

Re: Noisy phone line and slower than predicted broadband speeds

Hi @willchappell86,

As per the messages tonight via your account, I've arranged an engineer visit for 11th October between 8am and 1pm to take another stab at the problem. Fingers crossed they can get your speed up to where it should be. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
willchappell86
Dabbler
Posts: 11
Thanks: 1
Registered: ‎29-09-2022

Re: Noisy phone line and slower than predicted broadband speeds

Hi @Gandalf
Thanks for getting the engineer booked in so quickly. Fingers crossed there will be a simple fix.
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,634
Thanks: 10,212
Fixes: 1,606
Registered: ‎21-04-2017

Re: Noisy phone line and slower than predicted broadband speeds

No problem, let me know how it goes Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet