Noisy phone line and slower than predicted broadband speeds

[#1]

Hi @willchappell86,

As per the messages tonight via your account, I've arranged an engineer visit for 11th October between 8am and 1pm to take another stab at the problem. Fingers crossed they can get your speed up to where it should be.

[#2]

Hi @Gandalf
Thanks for getting the engineer booked in so quickly. Fingers crossed there will be a simple fix.

[#3]

No problem, let me know how it goes