Noise margin has crept up - is reset possible?

[#1]

I used to operate very successfully with the supplied Plusnet Router (N7201571B001163) at a 6dB margin. Lately the bandwidth dropped and I noticed the margin had crept up to 9dB, and for the last fortnight it has been at 12dB, significantly impairing my use of the line (now below 3mbps download).

I'm happier with potential occasional dropouts than with a much slower connection.

[#2 · Accepted solution]

Hi there skswales, I've popped a reset through for you back to 6db, that should take effect in the next 24 hours so let us know how you get on.

[#3]

Thanks ever so much Adam, that's now back as we like it!

[#4]

Nice! I'm glad that's had the right effect already!