Noise Margin and Line Profile

[#1]

Many years ago I was able to tune the above two settings from my account page. Are they still available?

I'm consistently getting dropouts during fast downloads (hitting the line's max capability), but never through normal usage.

[#2]

Hi there, it sounds like the SNR value for the line might be set too high at present, it's currently at 6.1db for the downstream and would likely benefit from being reset to 9db, would it be OK to go ahead and reset it to that value for you? 

[#3]

Hi Adam, yes please.

Thanks very much!

[#4]

Hey @rebmcr,

I've made those changes for you, it should take affect within the next 24 hours.

Please let us know how you get on,

Thanks.

[#5]

Thanks Mads, that explains the unusually-long drop when I wasn't pushing the line! XD