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No router
16-05-2013 11:19 AM
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My installation date is today and I still haven't received the router.
I got a text on Monday saying that it is being sent via first class but nothing came.
What can I do?
I got a text on Monday saying that it is being sent via first class but nothing came.
What can I do?
Message 1 of 3
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Re: No router
16-05-2013 11:45 AM
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Hi there,
Sorry to hear you're router hasn't reached you yet. We'd expect such deliveries to reach you within 3 working days. As today is the 3rd day I'd be surprised if it doesn't reach you before tomorrow.
If it doesn't can you please let me know by replying to this post and I'll arrange for another one to be sent out.
Adam
Sorry to hear you're router hasn't reached you yet. We'd expect such deliveries to reach you within 3 working days. As today is the 3rd day I'd be surprised if it doesn't reach you before tomorrow.
If it doesn't can you please let me know by replying to this post and I'll arrange for another one to be sent out.
Adam
Message 2 of 3
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Re: No router
16-05-2013 11:46 AM
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In the meantime you can bypass the need for a router by following the steps below:
http://community.plus.net/library/broadband/fibre-help-how-to-set-up-a-pppoe-dialler-in-vistawindows...
http://community.plus.net/library/broadband/fibre-help-how-to-set-up-a-pppoe-dialler-in-vistawindows...
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 3 of 3
(273 Views)
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