No router yet

[#1]

Hi,

My fibre service was activated on 18/09, however there is still no sign of the router. Apparently it was dispatched on 13/09, so it's been over 5 working days.

Is there anything you can do to help with this?

Cheers.

[#2]

Hi @jrushworth16.

Sorry to hear that, I appreciate you wanting to know.

I have checked your account and have an update for you here.

Please let us know if you need any further assistance.

Thanks.