No phone or internet

[#1]

Anyone having problems with their phone and internet down from last night?  Cant get through  to report a fault after waiting over half hour on hold and can't find anywhere on website to report faults...Help me plusnet!

[#2]

Hi there.
Sorry to hear your phone is down
Our testing has found a external fault which has been raised for investigation.
You can check Question 77327525 for further details.
We'll try to get this fixed for you as soon as possible