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No live video for webcam.

laptop77
Grafter
Posts: 30
Registered: 20-01-2012

No live video for webcam.

Hello.I just want to say this Is my first post here,so I hope this Is In right place.The problem Is that when I go onto the Dawlish Warren website,the webcam works OK on update webcam tab,but not live video tab.Has anybody got any help they can give me? Thanks. 
20 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,325
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: No live video for webcam.

Hi there and welcome to the forum.
It's not working for me either so it may be an issue with the site, what error do you see when the video stream fails to load?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Moderator
Moderator
Posts: 26,548
Thanks: 1,544
Fixes: 102
Registered: 14-04-2007

Re: No live video for webcam.

I had to uninstall and re-install Quicktime for it to work.
Do you get a login dialogue box?

Customer and Forum Moderator.

Moderator
Moderator
Posts: 26,548
Thanks: 1,544
Fixes: 102
Registered: 14-04-2007

Re: No live video for webcam.

Now I'm getting a 'Switching Transports' message across the bottom of the Quicktime window Undecided
I'll try later, maybe it's busy.

Customer and Forum Moderator.

Community Veteran
Posts: 26,688
Thanks: 911
Fixes: 10
Registered: 10-04-2007

Re: No live video for webcam.

Worked first time for me although there were quite a few messages including the Switching Transports one before it came up.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Moderator
Moderator
Posts: 26,548
Thanks: 1,544
Fixes: 102
Registered: 14-04-2007

Re: No live video for webcam.

Got it back now. Smiley

Customer and Forum Moderator.

Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: No live video for webcam.

On Ubuntu (Linux) using Firefox, the webcam works fine, but the [live video] tab gives me -

but no other error messages, or mentions of "Switching Transports"
Community Veteran
Posts: 26,688
Thanks: 911
Fixes: 10
Registered: 10-04-2007

Re: No live video for webcam.

If you'd read the previous pages properly you'd know the username and password to use!
Edit: Actually it's in your screenshot!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
laptop77
Grafter
Posts: 30
Registered: 20-01-2012

Re: No live video for webcam.

Hello.Re:Adam Walker post.All I got was a blank white screen on the live video tab.The update webcam tab Is fine.Eveytime I e-mail them they say every thing Is fine.
Plusnet Help Team
Plusnet Help Team
Posts: 13,325
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: No live video for webcam.

Strat's implied that it the stream seems to require quicktime to work properly, it may be that you either don't have this installed or may need to re-install or perhaps update to a newer version.
It's available here if that helps: http://www.apple.com/quicktime/download/
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
laptop77
Grafter
Posts: 30
Registered: 20-01-2012

Re: No live video for webcam.

Thanks for the reply Adam.I have Quicktime 7.7.1 Installed,but I do not know If that`s the latest version.
jim:quote
Moderator
Moderator
Posts: 26,548
Thanks: 1,544
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Registered: 14-04-2007

Re: No live video for webcam.

I downloaded version 7.7.1 (1680.42) today so it looks like yours is the latest version.
The webcam feed runs in Quicktime.

Customer and Forum Moderator.

laptop77
Grafter
Posts: 30
Registered: 20-01-2012

Live Steaming video

Hello.I am afraid that I still cannot get onto the live streaming video webcam for Dawlish Warren.Every time I e-mail them I get the response that In Firefox and Internet Explorer,It Is working fine.I have uninstalled and reinstalled Quicktime and been Into several browsers.So If you good people out there have any Idea what to do to fix this this problem please can you help.Thanks.
laptop77
Grafter
Posts: 30
Registered: 20-01-2012

Still having problems with Live Streaming video

Hello.Still having problems with Live Streaming Video on Dawlish Warren website.I have uninstalled and Installed Quicktime,gone on various browsers(Internet Explorer,Firefox etc.etc.)and every time I e-mail them,they say that everything Is fine.By the way the Emouth website live streaming video and You Tube work perfectly.
Also SKY Sports score centre does not appear.If anyone has any answers to these problems,I just hope you can help.
Community Veteran
Posts: 4,854
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Registered: 14-07-2009

Re: Still having problems with Live Streaming video

Do you mean http://www.dawlishwarren.info/webcam/webcamstream/ ?  Dawlish Warren has a .com, a .co.uk and a .info web site and they are all different.
What web browser are you using.  I could not get the streaming video to work at all on Google Chrome because of an issue about the date of a Quicktime plugin.  On Internet Explore 9 I had to install some weird add-in I had never heard of but after that I could watch the odd seagull fly past - not much going on in Dawlsih Warren.  My guess is that your problem is a browser issue, not a broadband issue.