No internet

[#1]

I have just joined plusnet, all the lights are green on my router but none of my devices will connect to the internet

[#2]

Have you tried wired to the to the router to rule it out being a wireless issue?

If you have any extenstions then disconnect them and just try wired into the master socket. See if it makes any difference.

[#3]

Welcome to the forums, @DanParfitt Have you had an email advising you that your connection is live, and if so, when did you get it?

Be aware that if your 'go live' date is today, it can be up to 12 midnight before all the behind the scenes operations complete to allow you access.