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No internet

Posts: 1
Registered: ‎13-04-2020

No internet

So the last couple of weeks the wifi was very slow, constantly dropping signal, until yesterday when it completely stopped working. For about 5 min the internet is coming back amd then it stops again. The broadband light is blinking and the internet light is not there at all. We tried everything but nothing happens, please HELP!!!
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: No internet

Hi there @Moga yes I can see the drops too!

If you haven't already done so, I would first advise having a run through our troubleshooting steps here: and getting your router connected into the test socket for the time being as shown here:


If the issues then persist, please log a fault here with us: and if you let us know once done, we can investigate further.

 Plusnet Help Team