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No internet to PC, but broadband working

paul12pn
Dabbler
Posts: 15
Registered: ‎26-06-2012

No internet to PC, but broadband working

I switched my PC on this morning, but got no internet. All router lights were on, so I switched my Netbook on, and the internet works fine. Do I have a fault with my PC, or could there be something wrong with the router? The PC is less than a year old.
I've re-booted several times, and changed the network cable.
6 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: No internet to PC, but broadband working

Are you running McAfee or Plusnet Protect
paul12pn
Dabbler
Posts: 15
Registered: ‎26-06-2012

Re: No internet to PC, but broadband working

Hi Jim.
Yes, I'm running MacAfee supplied with the Dell PC.
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: No internet to PC, but broadband working

Suggest doing a system restore to middle of last week.
Macafee caused one or two problems last week!
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: No internet to PC, but broadband working

Alternatively uninstall McAfee and reinstall - this should fix it.
paul12pn
Dabbler
Posts: 15
Registered: ‎26-06-2012

Re: No internet to PC, but broadband working

Thanks James and Jim.  System Restore has resolved the problem. MacAfee grrrr!
anniesboy
Grafter
Posts: 385
Thanks: 2
Registered: ‎06-01-2011

Re: No internet to PC, but broadband working