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No internet, no response. It’s like everyone’s on holiday p

Mphilpott
Newbie
Posts: 3
Registered: ‎03-08-2020

No internet, no response. It’s like everyone’s on holiday p

Have refused to call so I don’t take up time for those who need it. But it’s been 4 days without any internet. No acknowledgment, no nothing. Chat has been disabled unless your in sales team and no response from Twitter DM which is where we are being directed.

No longer can plusnet blame COVID for poor response. Plusnet use to pride itself on customer service which is totally nonexistent now.

I seriously want to leave as I’ve had poor service for the past 3 months and no sign of it getting any better.
2 REPLIES 2
Gel
Aspiring Champion
Posts: 2,342
Thanks: 300
Fixes: 29
Registered: ‎02-08-2007

Re: No internet, no response. It’s like everyone’s on holiday p

Mphilpott
Newbie
Posts: 3
Registered: ‎03-08-2020

Re: No internet, no response. It’s like everyone’s on holiday p

Thanks for the automated copy and paste. Ticket already raised nearly 5 days ago and covered all of the links prior to creating the ticket.