Hi Our phone line and internet in Portsmouth has not worked since this morning - I have had no phone or internet this evening. I have tried to phone the help line but after 45 mins with no answer I think it's only fair you contact me. Regards Steve
Steve, Welcome to the forums - sorry to learn of your troubles. PlusNet Digital Care Team (DCT) staff are usually only in these forums during Mo-Fr office hours. I suggest that (given you can get on line to post here) you use http://faults.plus.net to raise a fault. You do not need to be connected on your service to use the fault reporting tool. HTH.
