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No internet, no landline since Tuesday

AnnJ
Newbie
Posts: 1
Registered: ‎09-04-2020

No internet, no landline since Tuesday

We contacted the centre on Tuesday and spoke to Ish, who raised the problem with Openreach. We also logged it online. My husband is working from home in the financial sector, so is a keyworker, and needs to stay connected. We've tried calling today to chase this, as still nothing is working, but you're not taking calls. How long is this going to take, as I am concerned with the bank holiday long weekend, this is going to run into next week. We can't be without the service that long.
1 REPLY 1
tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: No internet, no landline since Tuesday

@AnnJ Hi there, I can see you had a fault raised and the issue is now resolved. Please let us know if you are still having issues Smiley

 Noor
 Plusnet Help Team