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No internet for over 3 days!!

Posts: 4
Thanks: 4
Registered: ‎27-03-2020

No internet for over 3 days!!

Have had red light on router for WiFi and other lights green. Can't connect with ethernet or WiFi
Have tried calling Plusnet, Facebook and Twitter but no reply. I appreciate there are changes because of the virus but to have 0 means of contacting or replies is ridiculous!
I have tried all of the troubleshooting help on the Forums but nothing is working. Tried turning off/on and resetting- still nothing.

How am I supposed to work from home?
Very frustrated and disappointed

Hope someone can help!