cancel
Showing results for 
Search instead for 
Did you mean: 

No internet for nearly 2 weeks!

coe
Dabbler
Posts: 15
Registered: ‎19-02-2010

No internet for nearly 2 weeks!

Engineer visited for the second time yesterday Fixed my line (router could now pick up a ADSL signal) as there was water damage on ther pair closest to my house.
He tested the line for five mins said its good to go and left.
When i finished work and was able to use it, the connection speed was horrible and still unusable imo.
6:23pm, Friday 12 Nov 2010
router stats:
Data rate(Kbps)
Downstream 1056Kb
Upstream 672Kb
Here is my speedtest results:
Downstream 130 kbps
Upstream 573 kbps
http://www.mybroadbandspeed.co.uk/results/60629991.png
3:00pm, Saturday 13 Nov 2010
Another update:
router stats:
Data rate(Kbps)
Downstream 1312Kb
Upstream 704Kb
NEW speedtest results:
Downstream 231 kbps
Upstream 600 kbps
Again still very poor speed in relation to router stats.
BT Speed Test:
Download speedachieved during the test was - 217 Kbps
For your connection, the acceptable range of speeds is 400-1000 Kbps.
Additional Information:
Your DSL Connection Rate :1312 Kbps(DOWN-STREAM), 704 Kbps(UP-STREAM)
IP Profile for your line is - 750 Kbps
Depsite obvoiusly having a fault still, why is my ip profile so low when the other line in the house is just under 2meg and i was informed by the engineer im ment to have been routed on the best line when trying to fix the fault.

Please can someone bump my ticket as i can't create a new fault, not sure if line is still crap or something can be done ISP end thanks.
1 REPLY 1
coe
Dabbler
Posts: 15
Registered: ‎19-02-2010

Re: No internet for nearly 2 weeks!

Additional info for those interested.

Type       Fast Path
Status      SHOWTIME
   
Downstream Upstream

  Data rate(Kbps)
1312Kb               704Kb

  Noise Margin
6                         6

  Output power(dBm)
125                         168

  Attenuation(dB)
70                         31